We offer worldwide shipping. Orders are normally dispatched within 3 business days after payment confirmation. Made-to-order, DIY, personalized, or pre-order items may require additional processing time.
Shipping Destinations & Delivery Time
- Hong Kong: Usually 1–2 business days after dispatch. Available Hong Kong delivery methods include SF Express, JD Express, SF Store, and SF Locker. A suitable courier will be arranged based on the order details, delivery address, and actual shipping conditions.
- International Standard Shipping: Usually 7–20 business days after dispatch.
- International Express Shipping: Usually 3–6 business days after dispatch.
International delivery is available by Standard Shipping or Express Shipping. Delivery time may vary depending on the destination, courier service, customs clearance, public holidays, and other external factors.
Shipping Fees
- Free shipping: Available for orders over HKD545 / USD70.
- Hong Kong delivery: Starts from HKD10.
- International shipping: Cost depends on order weight and destination, with Standard Shipping starting from USD5.
Order Changes
If you need to change your order, please email enquiry@thehoodproduction.com within 24 hours after placing your order. Once an order has been processed, personalized, or dispatched, changes may no longer be possible.
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