Contact Us

Customer Support

Contact Us

Jot us a note and we’ll get back to you as quickly as possible.

Remarks

Need quick help?

For order changes, please email us within 12 hours. This is not applicable to Cash on Delivery orders.

Email

enquiry@thehoodproduction.com

Telephone

+852 3996 7147

Address

Room 1206 Good Harvest Industrial Building
No. 9 Tsun Wen Rd
Tuen Mun

Business Hours

UTC+8
9:00–18:00
Monday–Friday

FAQ

Before you contact us.

Common questions about order changes, returns, international shipping, and delivery times.

How can I make changes to my order?

Simply email us within 12 hours. This is not applicable to Cash on Delivery orders.

Returns and Exchanges

Of course. We’re committed to making you happy. Please contact us with your order details and issue.

Do you ship internationally?

Yes. We offer worldwide shipping.

When will you ship my order?

Orders using standard shipping are usually processed within 3–5 business days.

The Hood Support

We’re here to help.

For any enquiries, please contact us by email or phone.