Shipping Policy

We are committed to providing fast, secure, and reliable shipping services. Please read the following shipping policy before placing your order.

Order Processing Time

Orders are typically processed and dispatched within 1–3 business days after payment has been confirmed (excluding weekends and Hong Kong public holidays).

Custom-made, DIY, personalized, and pre-order products may require additional processing time. Any extended lead time will be stated on the product page.

Shipping Destinations

We ship worldwide.

Power Banks contain built-in batteries and are currently available for shipping only to Hong Kong, Macau, and Mainland China.

Shipping Methods

Hong Kong

SF Express
JD Logistics

Macau

SF Express

Mainland China

Shipped from our Shenzhen warehouse
SF Express Ground Service

International

Standard Shipping
Express Shipping

Shipping methods are selected based on the destination, product type, and operational requirements.

Shipping Fees

Shipping charges are automatically calculated based on the destination, products ordered, and selected shipping method, and will be displayed at checkout before payment.

Free shipping promotions may be available for selected destinations and order values where applicable.

Estimated Delivery Time

Hong Kong

1–2 business days

Macau

2–4 business days

Mainland China

2–5 business days

International Standard Shipping

7–20 business days

International Express Shipping

3–7 business days

Delivery times are estimates only and may vary due to customs clearance, airline schedules, weather conditions, courier operations, or other circumstances beyond our control.

Order Tracking

Tracking information will be provided once your order has been dispatched, where applicable.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

These charges are the responsibility of the recipient.

Shipping Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, failed delivery, or refusal to accept the parcel, any reshipping costs will be the customer’s responsibility.