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Thank you for visiting our website, http://thehoodproduction.com (“Website”). This website is owned and cooperated by The Hood Limited (“The Hood”, “we”, “our company”). Please read through carefully this legal agreement of Terms and Conditions of Use (“Agreement”) page and notice that by using this site or any part of it, you agree that you have read carefully these Terms and Conditions and that you accept and agree to be bound by the Agreement without any modifications. The Hood reserves the absolute discretion to interpret this legal agreement. We may revise these terms and conditions from time to time by updating this page without any notice. We suggest that you visit and have a check this Terms and Conditions page from time to time so as to check for any updates or changes that it might be made.
You are required to register be our member to fully enjoy the service and function provided by this website. During the registration you agree that you have provide us your accurate and complete personal information. Our company has the absolute discretion for our register and membership policy. Not limited to the rights to change required information needed to be our member, refuse registration of any user and to terminate any registered account without any explanation and prior notice to the account owner.
In case you want to change your personal information, please login in to this website and made changes. In using this website, you agree to accept the responsibility for keeping your account and password secure and confidential. If the security of your account has been compromised or if there is any unauthorised use of your account, our company is not responsible or liable for any loss or damages resulting from this.
Eligibility to Purchase
To place any purchases orders with us, you must in possession of a valid credit card issued by a licensed bank which is acceptable by our company for payment or be in possession of a valid PayPal account. You also need to make sure that the personal and payment details (email address, real name, phone number, billing information and other requested information as indicated on the website) that you provided to us be valid, accurate, and most up-to-date. When you place purchase order with us, you authorised our company to process charges on your credit card and PayPal account in the total purchase amount of your order. You also authorised us to use your personal information provided to perform appropriate anti-fraud checks such as credit checks. Please refer to our “Return Policy” for more information about how we use your personal data.
If your card issuer, bank or payment account refuse to or cannot authorise payment to our company, the order will not be recognised as paid order and we will not deliver the product and be liable for any loss or damage resulting from delivery delay.
If you have registered an account on this website and have decided to The Hood your personal information with us, your information will only be used to process transactions that you have initiated and securely stored on our systems. In the absence of negligence on our parts, we will not be liable for any loss or damage you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
The currency we use in this website is Hong Kong Dollar.
Tax And Duties
If you are buying goods for delivery to an international address (non Hong Kong addresses), you’re responsible for any relevant taxes, customs and duties on the order in accordance with the relevant state laws.
Occasionally, this process can take longer, and orders may be held by local customs. In that event, we will try wherever possible to resolve this issue, however, local customs may contact you as the designated importer.
We will made every reasonable effort to ensure the content and the product descriptions on the website are accurate and completed. However, we do not guarantee that the content and product descriptions are accurate, completed, up-to-date or error-free. Pictures of the products on this website for reference use only. You are not able to return a product only because it does not correspond exactly to its picture in this website.
Our company reserves the right, at its sole discretion, to refuse or reject your order for any reason. Reasons that may result in your order being refuse including but not limited to the followings:
In case of any problems arise about the order placement, please feel free to contact visit our shop.
Please refer to the inner and outer packaging for more details on how to use and care.
We suggest you to have save and capture a photo of the receipt for further Warranty . The Hood store provides the maintenance service for the product with the labels “maintenance under The Hood”, any products within guaranteed period please bring along with invoice to The Hood store for repairing.
The Hood Limited reserves the right of final decision in case of any dispute in warranty policy.
Coupon and discount code
Any useable discount coupon codes in this website cannot be exchanged for cash, gift or any other products and are subjected to the source terms and conditions of use. All kinds of The Hood shop coupons and discounts are not usable in this website.
Disclaimer of Liability
While we will made every reasonable effort to ensure that the contents of this website is accurate, reliable and up to date, we are not liable for any loss or damages caused by or arising from any user’s reliance on the information obtained from or through this Website. It is your responsibility to evaluate the information and other content materials available through this Website. The information contained on this website is provided on an “as is” basis and we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website or the information, products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is therefore at your own risk and those information are subject to change at any time without any notice.
Liability and use loss
Our company does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses. We recommend all users of the Site to ensure you have the most updated anti-virus software installed. We are not liable for any loss or damage. You agreed that it is solely at your own risk by using this Website, and you assumed full responsibility of all loss: Including but not limited to: indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or repairs of any equipment and/or software that you use in connection with this Website.
Should any dispute arise which related to this website, the decision of our company (The Hood Limited) shall be final.
If any part of Agreement in this Website are found invalid by any court of competent jurisdiction, that specific part of provisions shall be deemed to be omitted without affecting the validity of the remaining agreement of the Website. This agreement shall be governed by and construed in accordance with the laws of the Hong Kong S.A.R. By accessing and continuing your use of this website, you agree to submit to the jurisdiction of the courts of Hong Kong S.A.R in respect of any matters or disputes arising under this website.
In case of inconsistency between this English version and the Chinese version, this Chinese version shall prevail.