4397 Donald Duck - Nintendo Switch OLED Case

We offer worldwide shipping. Orders are normally dispatched within 3 business days after payment confirmation. Made-to-order, DIY, personalized, or pre-order items may require additional processing time.

Shipping Destinations & Delivery Time

• 
  Hong Kong: Usually 1–2 business days after dispatch. Available Hong Kong delivery methods include SF Express, JD Express, SF Store, and SF Locker. A suitable courier will be arranged based on the order details, delivery address, and actual shipping conditions.
  
• 
  International Standard Shipping: Usually 7–20 business days after dispatch.
  
• 
  International Express Shipping: Usually 3–6 business days after dispatch.
  

International delivery is available by Standard Shipping or Express Shipping. Delivery time may vary depending on the destination, courier service, customs clearance, public holidays, and other external factors.

Shipping Fees

• 
  Free shipping: Available for orders over HKD545 / USD70.
  
• 
  Hong Kong delivery: Starts from HKD10.
  
• 
  International shipping: Cost depends on order weight and destination, with Standard Shipping starting from USD5.
  

Order Changes

If you need to change your order, please email enquiry@thehoodproduction.com within 24 hours after placing your order. Once an order has been processed, personalized, or dispatched, changes may no longer be possible.

What is a Magnetic Power Bank?

A magnetic power bank is a portable battery pack that charges your device on the go. It can attach magnetically to MagSafe-compatible phones and can also charge other compatible devices by cable.

Is the Magnetic Power Bank compatible with all devices?

Magnetic attachment mainly works with MagSafe-compatible iPhones and compatible magnetic cases. For other devices, the power bank may still charge by USB-C cable, but it may not attach magnetically.

What is the capacity of the Magnetic Power Bank?

Depending on the selected option, the power bank may be available in 5,000 mAh, 10,000 mAh, or 15,000 mAh capacities.

How do I charge the Magnetic Power Bank?

Charge the power bank with a USB-C cable by connecting it to a compatible power adapter, computer, or other USB-C power source.

Can I take this power bank on a plane?

In most cases, power banks under airline battery limits can be taken in carry-on luggage, but they are usually not allowed in checked baggage. Please check your airline and local airport rules before travelling.

Is the Magnetic Power Bank safe to use?

The power bank is designed with safety protection for everyday charging. Please use it as intended and follow the safety instructions included with the product.

Is the cable included in the package?

Please check the product package details. If included, the cable type will be listed in the product information.

Is the power adapter included?

The power adapter is usually not included. You may need to use your own compatible USB-C power adapter.

Can I use my device while it is attached to the Magnetic Power Bank?

Yes, you can usually use your device while it is attached and charging. For the best experience, make sure the magnetic connection is secure.

Can I charge my power bank and my device at the same time?

Some models may support pass-through charging, allowing the power bank and device to charge at the same time. Please refer to the product specifications for your selected model.

How do I know when my power bank is fully charged?

Most power banks use indicator lights to show charging status. When all indicator lights are solid, the power bank is usually fully charged.

Why does my power bank feel warm while charging?

It is normal for a power bank to feel slightly warm during charging, especially during fast charging. If it becomes unusually hot, stop using it and allow it to cool down.