Thehoodproduction.com is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes.
Use of such personal data will help Thehoodproduction.com to add more products and services of interest to you and also to ensure that your shopping experience
with us is an enjoyable and personalized one. Please read on below of our policies and practices in relation to personal data:
We pledge to meet fully, and where possible to exceed, the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so,
we will ensure compliance by our staff with the strictest standards of security and confidentiality.
Besides, we intend to use your personal data to market or promote products or services, or to conduct activities as follows:
- Sending information in relation to our products and services, activities, contests, promotions and events;
- Marketing and promoting activities (including contests) for us, our vendors, business partners and other selected companies;
- Joint marketing schemes with other third parties;
- Customizing promotional offers and advertising contents, so as to streamline your shopping experience with us;
- Providing personalized marketing and promotional information (including benefits and privileges) to you;
- Reply your enquiry;
- Register of membership, promotion and bonus to be offer;
- Collecting statistical information, conducting analysis for business analysis purposes;
- Conducting surveys relating to our customers, products or services;
- Evaluation and further enhancement of our products and services; and
- Fulfilling any purpose directly related to thehoodproduction.com
The provision of such personal data is voluntary.
Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable will not be able to shop at Thehoodproduction.com but will still be able to visit selected areas of the site.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
When you're shopping in Thehoodproduction.com, we need your personal information, it includes the information of credit card and delivery address, etc. That will enhance us your order and show you about order status
When you click on links and/or ad banners that take you to either third parties websites or websites of companies associated with Thehoodproduction.com, you will be subject policies of those parties. Whilst we support the protections of privacy on the internet, Thehoodproduction.com cannot be responsible for the actions of parties outside our web
Protection of Information
We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, telephone number, credit card information and purchase history) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so that it cannot be read in transit. Other security measures include restricting access to personal data to employees who have a need to use the data and who have been trained to handle such data properly and observe confidentiality. No unauthorized access will be allowed.
Rights of access and update of personal data
You may check whether we hold any of your personal data and, if so, may also request access, update or correction, or request a copy of your personal data held by us via email: firstname.lastname@example.org
We may take reasonable steps to verify your identity before entertaining your request. A reasonable fee may be charged to cover our administrative costs. We will endeavour you within a reasonable time
If there is any inconsistency between the English and Chinese versions, the English version shall prevail.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FORM_KEY||Stores form key used by page cache functionality.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wish List.|
|WISHLIST_CNT||The number of items in your Wish List.|
|Google Analytics||Collect your behaviour in the store.|